A couple of days ago, I wrote an article on tracking content engagement. Even though the solution itself works, and it’s a really neat trick if I can say so myself, it has its problems. After all the glory I showered on User Timings in Google Analytics, they have one serious flaw: they cap at 10,000 samples per day. What a ridiculous, arbitrary limit. In any case, this means that if you have enough traffic to accumulate 10K user timing hits per day, it means that the solution I provided in the previous article will not work for you, as the Pageviews will not be capped, meaning the calculation of Total Engaged Time / Pageviews will be skewed.
When looking at Google Analytics reports, you’d think you get a pretty good idea of how people are interacting with your site, right? I mean, you’re tracking events here, pageviews there, and user timings, custom dimensions, custom metrics, and calculated metrics are all part of your daily lingo. But you’re also probably aware of how futile this tracking is. After all, all you’re seeing are numbers that reflect certain outcomes the visitors have produced on the website, and how these outcomes match against your preconceived goals and objectives, right?