So, looks like iOS 9 has built-in support for integrating “content blocking” extensions on your iPhone. Now, blocking ads and other intrusive content is nothing new, nor do I want to get into a debate about whether it’s a good thing or not. But as a data geek I’m very interested in knowing just what share of my site tracking has some content blocker enabled. In this post, I’ll show two tricks (easy and advanced) to expose these content blockers. Read More…
Here’s an interesting and hacky use case for you. It’s all about uncovering bounce metrics for visits which originate from organic Google search results. In particular, the metric we’re interested in is how long user dwelled on the landing page after arriving from organic Google search AND returned to the search engine results page (SERP) using the browser’s back button. The inspiration for this post came from an audience question at the Best Internet Conference in Lithuania, which I recently attended as a speaker. Read More…
Enhanced Ecommerce is undoubtedly an excellent feature of Google Analytics. It provides us with a set of reports that truly extend the capabilities of funnel-based website analysis. As I’ve shown before, it’s also very useful for tracking other transactional events on your site, such as content engagement. However, here’s the thing. It’s not very easy to implement. Even if you get everything right according to the documentation, there are still quite a number of pitfalls, and many of the learnings emerge only through experience. Read More…
(Updated 13 August 2017) A little over a year ago, in April 2014, I wrote the post “Advanced Form Tracking In Google Tag Manager”, and it’s been at the top of my best seller list ever since. Turns out that many people are rightfully passionate about making the web forms on their websites as fluid and intuitive as possible, since a web form is often the only thing that stands between a prospect and their transformation into clienthood. Read More…
A recent update to Google Tag Manager introduced a feature which has been on the wishlist of many users for a long time. It’s called Tag sequencing, and its purpose is to facilitate the sequential firing of Tags. The idea is that you can specify a setup and a cleanup for each Tag in your container. This article is intended to function as a quick tour of the feature. Read More…
The web is stateless. It’s basically blind to your past, and it does a poor job of predicting what you might do in the future. When you browse to a website, the browser requests the page from the web server, and then proceeds to render it for you. This is a detached, clinical process, and any personalized or stateful data transfer is left to the sophistication of your web server. Read More…
The inimitable Craig Sullivan gave me an idea for a continuation to my latest post on form abandonment tracking. In this short tutorial, I’ll show you how to track the time users spend on your form fields. We’re going to use the User Timings hit type, and we’ll send the data for just one form. With small modifications, you can expand the script to cover multiple forms on a page. Read More…
Form abandonment isn’t always easy to define. Most often, it refers to when someone starts to fill in an HTML form, but leaves the page without submitting it. As a definition, this works nicely. However, with multi-page forms it naturally refers only to the last page of the form. Also, especially with government institutions, forms can be saved to be submitted later. Here, again, form abandonment must be reconsidered. In this article, I’ll go over four different ways to track form abandonment in Google Analytics, using Google Tag Manager to setup the tracking. Read More…
What a nice way to wake up to a new day, when brand-spanking new features have been released for Google Tag Manager. The two features I want to introduce here are Folders in the UI, and code syntax highlighting in Custom HTML Tags and Custom JavaScript Variables. Folders Folders is one of those features that has been requested for over and over again since day one. The UI clutter in GTM is a serious problem, especially when dealing with dozens and dozens of items in a single view. Read More…
One of the glaring omissions in the Enhanced Ecommerce reports of Universal Analytics is the ability to calculate cart value for products. Cart value, here, is the value that has been added to the cart. This value can be used to query for products that have the highest discrepancy between cart value and generated revenue. These are missed opportunities of the highest caliber. With some Custom Metrics magic, we can, however, get cart value into our reports, and we can find our most and least “effective” products with just a glance: Read More…